Front desk Procedures
... member, faculty/staff or student ask to see their ID 6. Once they show their ID let them enter. 7. If they have no ID, inform them, Unfortunately you will have to charge them for entry. 8. If they are not members or faculty/staff, or a student then they will fall under general admission. • Ask if they have signed the waiver form to use the pool, if yes they are fine, if no give them a form to sign. • Ask which payment method they want to use the entrance fee, cash, check or credit card. • Take their payment method, and write out a receipt from the receipt book. • Inform them to take their shoes off and allow them to enter the pool • If they paid in cash put the cash in the cash box, if they paid check put the check in the cash box, if they choose credit card, take a note of their name, card number, and 3 number code on the back of the...