human communication in workplace
...ng development, and performance management… etc. Companies can also state its vision and mission in order to introduce and reiterate the core value a company wants its employees to have. All of the stated methods come down to the acts of communication between employees, supervisors, managers, and all corners of the enterprise. We can find out how an organization’s culture develops by looking at the role of the founders and leaders. The beliefs, ideas, and values of founders and leaders build the culture of organization in the beginning. On top of that, culture also develops through a learning process. Learning process is how people in the organization accept new ideas by trial and error and experimentation. Members of an organization will therefore learn the solutions that can solve the problems effectively, and which do not. Moreover, culture also develops through shared understandings. Members within an organization create communication systems among themselves over time. This particular communication system often shares the common language, common beliefs, values, attitudes, emotions, and viewpoints. Some critical events might help an organization to form its culture and value too. In those critical events, whether it is a major obstacle, threat or opportunity, are all part of learning experiences which an organization went through in order to achieve the value it currently holds. The employees shared the common emotions and talk about the same problems during these incidents. All and all, communication plays a pivotal role in forming organizational culture and value. In Julie Wood’s study of internal communication channels, she discovered the most effective way of communication within an organization. In her study, we can learn about the methods that executives prefer to use when communicating with employees, and among those, which are the most effective ones. Of course, study of communication in the work place triggers more than just the communication channel. It is about the methods used, who delivers the messages, the leadership style… and more. Organizational culture is therefore communicated internally in the organization through different mediums, and methods. Internal communication has the purpose not only to inform but also change the attitudes and behaviors that people consist in the communication. These communication methods are usually passed from the top to bottom, and feedback will received from bottom to top in those companies who have effective and communication channels. With the good combination of the two, companies can therefore drive towards success without miscommunications that cause lost in efforts or finance. To shape the culture in a company, it usually starts from top to bottom. Common ways the news within the organization can be communicated down the line can be categorized as follows: face to face communication between managers and their staff, written memos, and mass methods such as in house newsletter or notice boards. Yet, informal channel of communication can also take part in resolving problems in short run, and shaping culture in long run. These informal communication channels however, are harder to identify. They can be any forms from gossips, small talks between employees, mass emails, and assumptions, anticipations of reward or penalties… etc. According the Wood’s study, there are communication methods that are appropriate depending on situation a...