bike
...e by Ronnie. He feels that his ability to perform his tasks successfully will be significantly impacted by loss of the bike. On the other hand, the Airhandler team feels that their current situation is more important than any other operation in the plant. Thus, the Airhandler Team feels they should be given priority over all others in the plant. 3. What are the causes of the conflict? I feel the communication between Debbie and Steve and their subordinates was lacking. The members of the Supplier Quality Team and Airhandler Quality Team did not have a clear or common understanding of the agreed upon usage rules for the bike. The interests of all partied affected may not have been adequately considered when the initial agreements were made. Debbie may not have adequately considered the needs of Ronnie or included him in the decision process when she agreed to loan the bike to Steve. Likewise, Steve may not have clearly understood what the impact that his department’s usage of the bike had had on Debbie’s department. Debbie and Steve did not negotiate to a conclusion that was a success path for both groups. 4. What options are available to Debbie to resolve the conflict? She could take a position that the bike is to remain in her department and that it would no longer be loaned out. In doing so, she would most likely create ill feelings across the other groups and possibly with in her own group for not being a team player. She ...