Abstract

... >the student happy and I really let it get to me and it would put a >damper on the rest of my day. After this incident a light bulb went off >and I realized that I would put a stop to this contagious disease known >as a negative attitude. > >The day started out like every other day. My only child, the proudest >thing I have ever done with my life, has overslept. It is seven o'clock >and his carpool will be here in ten minutes, and yet he lays there >without a care in the world while I am brushing my teeth, with rollers >in my hair, and yelling at him to get up for the last time. I live off >stress and pushing him out the door, shoving books in my car while >coffee spills down my arm is my morning ritual so I am in a fairly good >mood as I arrive to school. My teacher hands back our test from Tuesday >and I passed which elevates my mood greatly. I feel like a weight has >been lifted and I can enjoy the weekend coming up, so I decide to go to >work early. > >People are visual creatures and it is part of human nature to try to >evaluate a situation at first glance. The minute I walk in the library >I feel the tension in the air. It is late in the quarter so everyone >has stress written on their face. My boss is out the door before I even >take my coat off! I realize immediately that my mood had changed. I had >just laid down my coat when a young man walked up to the desk and >informed me that my computer was not working right. I calmly walked >into the computer room and asked what the computer was doing, after I >had showed him the insert button he should use he said he understood so >I walked out. After helping another student find an article in our >periodical section I went back to my desk when the same young man >storms up to me and yelled that he had lost his entire paper and it was >my fault. My fault, was he kidding, well my defense went up and I asked >him if he accidentally hit the delete button instead of the insert >button and he went off on me, the computer, an...

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