Brinkerhoff Case
...he differences between Rig Managers Rossick and Kopulos. It is clear that Rick Kopulos’s leadership style is more favorable then Rossick’s. His crew communicates well with each other and cooperates in a cohesive team, which results in high productivity for the company. What we need to do is focus on their main differences and take the necessary steps to improve the leadership of Tom Rossick. The effective style of leadership here is to be more of a friend and not be so demanding, and in the end more positive results will be provided. For example, the crewmembers of Rossick don’t feel open enough to talk in front of their manager. They are either afraid or they just don’t feel comfortable. These behaviors need to be changed for the betterment of the organization. Obviously the crewmembers are highly skilled workers and, according to the Fiedler model, leaders need to be less task-oriented and more relationship-oriented. Tom Rossick is clearly not that kind of a manager. We have two options: (1) we could invest in training programs to change Rossick’s management style, or (2) we could let him go and find a manager with the traits that fit the company. Managers are role models; if they don’t care, neither will the workers. Employees read the message that the managers send and model their behavior accordingly. It is true that certain positions require people to take on certain role identities, which make their attitudes and behaviors consistent with a role, such as leaders, who must take a commanding role. In order to establish a better means of communication between workers under rig 20, problem-solving teams that meet to discuss ways to improve quality and the work environment should be implemented. Team members should agree on what to do and ensure that all members contribute equally in sharing the workload. Under Rossick’s management, there was a lot of lateral communication but no upward communication and thus no way to address conflicts, issues, and problems that may arise regarding onsite operations and maintenance. Problem-solving teams for both the crewmembers and the rig managers can be utilized to find solutions on both levels. Need to talk more about problem solving teams for rig managers. Manheim was received so inhospitably because he had allowed alcohol in the base camp. This was basically an issue of a rumor that got passed around parties to a point where it got blown out of proportion. Wild assumptions were made. The solution to resolve this is to meet directly with all parties involved in the rumor and get to the facts and confront all individuals. Then, no exceptions should be made about any kind of alcohol at work and provide a warning to everyone. In order for BII to succeed in the oil refining industry drastic measures must be taken. After thoroughly evaluating our interventions and weighing the outcomes, it is vital to restructure the entire company. Restructure of the company is needed. It will be divided into two subdivisions (internal & field) each reporting to a Vice President. The major change will occur with the structure of the crew, each will now have equal power. This will be implemented as s...