“Hi, Can I Help You?”
...ou look more approachable. Make it look like you have been waiting all day to get them as a customer. Make them feel like you’re there just for them. Ask them how their day is and how they are doing today. The most important thing to do is to give them all your attention toward them and their problem. Next is fixing or answering their problem. Try as hard as possible to fix it, go to any extent. The harder you try the better it looks. It shows the customer you care and you want to solve their problems. Even if that means you having to call other stores to look for the product your store is out of. The next step to great customer service is how fast you get it done. Most people don’t want to be stuck in a place forever, they want a quick fix. So find the answer as quick as possible. Not only do they want to get out, but you want to get them out to. That way you can keep the line going, and no one gets impatient. The last thing is to say goodbye and have a great day. It doesn’t matter if they yell at you when they don’t get what they want, in the end just make sure you smile and say sorry, bye, have a great day. That way they can’t say you were impolite. Also if you solve their problem and say it they leave with a smile on their face and will...