business
this body of knowledge assist managers interact effectively with their employees and improve organizational performance . (wood & zeffane 2006) Mcshane and Travaglione (2007) have classified types of work related behaviours into the following five categories . • Joining organization • Remaining with the organization • Maintain work attendance • Performing required task • Exhibiting organizational citizenship Joining and staying with the organization Effective organization don’t just fill vacancies; they stay ahead of the competition by searching out the most qualified people. (Mcshane and Travaglione 2007) At a particular point in time there may be many positions available that need to be filled but hiring unqualified candidates can have serious effects in the workplace that can end up costing the company a lot of money as new employees need to be trained, need office equipment, salary and benefits, a lot is invested on the success of the employee. When they perform poorly, retraining or letting them go are usually the only options that companies have. Either way, the cost is much more than hiring a top performing employee. Mc Kinsey & co. (cited in McShane & Travaglione 2007) Organization increasingly depend on knowledge acquisition including hiring talented people to survive and succeed . A report The war of talent published by Mckinsey and co explained the base to become a successful organization is building trust and loyality, visionary leaders , enriched jobs and financially rewarded performance. ‘Knowledge that employees carry in their heads represent the large portion tht employees carry in their heads.