Strategic Analysis of Information Technology Consulting Industry
Particularly, it strategically assesses the industry of Information Technology Consulting (ITC) drawing on the theme of some strategic analysis and planning techniques such as PESTLE factors, SWOT analysis and five competitive forces of Porter. In its second part, the paper elaborates on competitive strategy by distinguishing between two approaches of shaping competitive superiority; Porter Five Forces Model and "Resource - Based View" (RBV) Part I: ITC Industry and Customers IT consulting industry is the field that focuses on advising businesses on how they can efficiently utilize the information technology to attain their business goals by effectively translating business processes into IT service requirements. Furthermore, ITC often implement, deploy, and administer IT systems on behalf of business (Information Technology Consulting - Wikipedia, 2009). ITC covers almost all business sectors (healthcare, education, manufacturing, FMCG, etc). However, ITC doesn't have the same strength of demand in all types of states. Specifically, governmental and militaristic organizations have their own concerns about sharing their internal business process and information with external consultants. They are often reluctant to disclose details of their activities because of the confidentiality of the information processed. They, instead, have their own internal IT professional consultants to perform the same role. Inception, growth and drivers for success Simultaneously with the revolution of information and communication technology, the inception of ITC industry was. Its primary focus through the introduction phase was to implement and operate the IT systems on behalf of business in order to free business resources and capabilities concentrate on their core product/service delivery.