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A Survey of Listening Effectiveness
Ronald J. Kiner
August 20, 2003
A Survey of Listening Effectiveness
Abstract
Effective Listening at the corporate level can make the difference between a happy customer and employees or large turn over of employees and losing customer. ...
Effective listening saves time and money, and those people make fewer mistakes. ... Listening according to Joyner J. ... 19) “Listening and hearing are the same. Listening is active; it takes energy, and requires the use of ears, eyes, along with the rest of your body. ...
Most of us have personal filters that hinder the listening process. These personal filters make it possible for us to use selective listening; only hearing what is useful to use. ...
Effective listening has a dollar value in the corporate world. ... The opposite is true for effective listening. ...
Here is a list of what effective listening is. ... Anxious body language halts the listening process. ... Both are important in listening, although process should be a primary emphasis. ... Boyle principle of listening "When in doubt, shut up and listen further. ...
What are the beneficial results of effective listening?
Approximate Word count = 914
Approximate Pages = 3.7
(250 words per page double spaced)
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