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... I believe that Torsten sums up the most important aspect of utilizing IT measurement in the following statement:
“An IT management and control system is successful only if complex technical information can be evaluated and consolidated, as well as standardized and simplified, so that both technicians and managers can understand and use the system to make sound decisions. ...
While researching performance management I found an interesting quote from Information Week, which states that at the end of 2002, only 25 percent of IT projects would have delivered hard monetary benefits. Given the millions of dollars that many businesses spend on IT projects every year, these figures can be disturbing to management and shareholders.
Approximate Word count = 486
Approximate Pages = 1.9
(250 words per page double spaced)
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