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Interpersonal skills development
There is a very wide range of interpersonal skills. Some that are worth developing are:
· building a good rapport with others
· listening skills
· speaking skills
· communicating to different people
· being a good team member
· setting up and running groups
· giving and receiving criticism more effectively
· assertiveness skills
· dealing with difficult people
· negotiation skills
· leadership skills
Although often overlooked in favour of research, development, and marketing, interpersonal skills and even communication on the whole are essential to the success of any business, regardless of size of the operation. ... This can be planned through social activities, like family outings, sports day, and by team-building workshops, where they can assess the social skills of the employees.
Sales people are often faced with challenging situations, having to deal with a variety of customers of different backgrounds, therefore, being equipped with good listening skills are invaluable when working with others.
Approximate Word count = 616
Approximate Pages = 2.5
(250 words per page double spaced)
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