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BILLY C. JOHNSON 134 Ace Dr. Desoto, TX 75115 (972) 274-1480 Home Phone OBJECTIVE: To obtain a position that will enhance my skills and knowledge in the technical and customer service involving the ability to work with people in problem solving situations and in customer satisfaction. EXPERIENCE: 02/02 –09/03 International Business Machines Service Event Survey Application (IBM.com Americas) 13800 Diplomat Dr. Dallas TX 75234 Duties: Responsible for acquiring information on the request of service from IBM. Our department acquires feedback concerning the service and support that is offered to our customers by IBM. We also escalate any problem with the service and or support that has not being properly resolved. The client is then assigned a resolution owner so that the client may remain satisfied with the service.
Approximate Word count = 510
Approximate Pages = 2
(250 words per page double spaced)
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