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Managing Xerox’s Multinational Development Center
1. ...
In his early career, Clendenin’s promotions at Xerox were due to his innovative ideas, hard work, resourcefulness, and people skills. ... Yet, because of his leadership, he had managed to change MDC’s work tasks, expand their size and ultimately had made the group very successful at achieving their goals and objectives, saving Xerox millions of dollars. ... What role does the MDC have at Xerox and how is the MDC viewed?
The role that MDC has at Xerox is that it is the logistics gateway for the company. The organization was created to improve the efficiency of Xerox’s worldwide logistics and inventory systems. Through this organization, Xerox is able to cross-reference parts so organizations in Xerox can go to a database and determine if a different location has surplus parts, as opposed to buying more parts from a supplier. ... MDC had developed a reputation as staffed by stray cats and dogs, and those that were under-valued by Xerox. ... This automatic mechanism of influence is one of the tools that have contributed to his success at Xerox. ... When John first became administrative manager for the parts and supply area, he sought out Tom Gunning a twenty-year veteran of Xerox who previously managed the parts and supply’s systems group. ... During the multinational committee meetings, John especially relied on reciprocity. ... John’s quick rise to power within Xerox is no coincidence and neither is his consistent ability to motivate his employees. ... The main issue he should consider is his future within the Xerox organization. ...
Clendenin should proceed with the opportunity to become manager for multinational logistics optimization. Three interrelated conditions affect how we arrive at this decision: the desires and relationship with Hewitt, the impact on Clendenin’s career within Xerox, and the future of the MDC. ...
Hewitt has taken the initiative by offering the multinational logistics optimization position to Clendenin. ...
The impact on Clendenin’s career within Xerox is clear. ... Clendenin had been successful in his efforts with the MDC, but he needs to recognize that his personal stock within Xerox will be enhanced by broadening his scope of operations and accepting new challenges. ...
Clendenin’s first four promotions within Xerox were clearly due to his resourcefulness when it came to finding ways to save the company money.
Approximate Word count = 1870
Approximate Pages = 7.5
(250 words per page double spaced)
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