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Welcome to DIRECWAY Offered through DIRECTV Use DIRECWAY Help to get the most from your DIRECWAY system. Learn about the different services available with DIRECWAY. Learn how to configure and optimize DIRECWAY services. Find answers to frequently asked questions. Learn how to troubleshoot potential problems. General Help Topics Introducing DIRECWAY Navigator Introducing Turbo Internet Introducing Diagnostics Troubleshooting DIRECWAY Glossary Contact Information System Information Introducing DIRECWAY Navigator The DIRECWAY Navigator application functions as a service and performs the following functions: Displays an icon on the system tray to indicate the service is active and to indicate when user intervention is required Manages the dialup connection by monitoring your network activity and automatically initiating a dialup connection to your ISP or terminating the ISP connection after no activity (If Return Channel Mode is set to use a modem) Provides an interface to configure various property settings Provides progress status while starting and terminating your ISP connection (If Return Channel Mode is set to use a modem) If you are running Windows XP, have more than one account configured, and have fast user switching enabled, click here to learn more about DIRECWAY Na Important Things To Remember Some important things to remember when using DIRECWAY include: All DIRECWAY applications and services require that the Navigator application be running.