HRM at David Jones

... The human resource planning process in this report is analyzed and evaluated with regards to the management at David Jones, Mt Gravatt. ... David Jones is Australias oldest department store which requires quite a number of jobs within the organisation. The departments held at David Jones consist of Ladies Fashion, Menswear, Shoes & Accessories, Cosmetics & Fragrances, Children’s Wear & Toys, Homewares, Furniture, Electrical, Stationery, Books, CDs & Videos, Food and Travel Goods. David Jones prides itself on satisfied customers. ... This method is effective because the information collected plays a key role in many facets of HRM. ... At David Jones there isn’t an exact number of staff as it varies throughout the year for example, at Christmas. ... Internal and external recruitment sources are used within David Jones. ... David Jones uses these methods as they were the instructions given to them as a company directive so that each store is doing the same thing and are uniformed. ... David Jones also holds a “buddy system” where the new staff member is given a senior staff member that they can go to and ask questions about anything that they are unsure of. ... At David Jones, employees are motivated through regular team meetings to discuss information along with in-store competitions, daily announcements of such things as the person with the “most sales made of the day” and store celebrations for example, Christmas, Mother’s Day, Father’s Day etc. ... David Jones offers both tangible and intangible rewards to staff to encourage good performance. ... ” • S E P A R A T I O N • O F • E M P LO Y E E S • At David Jones, if a staff member has not worked for an eight-week period and has not given a valid reason, then a letter is sent which discontinues their employment with the company. ... • C O N C L U S I O N • David Jones is not only Australias oldest department store, but the oldest department store in the world still trading under its original name. ... The consistent performance appraisals keep the business in contact with each employee, and constant improvement means that David Jones’ customers are getting the best promising service at all times. These factors prove as to why David Jones is running successfully without the need to change in the methods they are currently utilizing.

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