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This paper is about using the Malcolm Baldridge National Quality Award (MBNQA) framework as a means to coordinate efforts, and secure commonalities between total quality management (TQM) and environmental responsible manufacturing (ERM). The case was made that quality methods can be integrated smoothly into the practice of managing environmental issues by using the MBNQA criteria as the best framework for a TQM system to be coupled with ERM. TQM is associated in the U.S. as a spectrum of activities in a framework for world-class manufacturing. It is an integrated management system adopted by an organization to focus on quality. There are different schools of thought on what truly is the best TQM framework — Juran, Deming, Crosby, ISO9000, and some not as popular, but they all basically agree on some major principles. ERM is defined as an economically-driven, system-wide, and integrated approach to the reduction and elimination of all waste associated with the design, manufacture, use and/or disposal of products and materials (Handfield, Walton, Seegers, and Melnyk 1997).
Approximate Word count = 555
Approximate Pages = 2.2
(250 words per page double spaced)
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