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McDonald’s believe that people are their most important asset. Loyalty and dedication are the foundation of every successful business, and McDonald’s feel that they are especially fortunate in having so many highly skilled and motivated people. Loyalty points are awarded to employees who reach certain service milestones. There is a catalogue called Maritz from which employees can redeem their accrued points in exchange for goods. This scheme gives employees an incentive to remain loyal to McDonald’s, reducing training costs, and also improving efficiency. Crew meetings are held about once a month to discuss policy, procedures, products, and problems in the restaurant. Smaller sessions are also held a few times each year for the purpose of discussing ideas, suggestions and problems.
Approximate Word count = 458
Approximate Pages = 1.8
(250 words per page double spaced)
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