Critically analyse an audio or video taped recording of an interaction between yourself and one other
... Adoption of other phrases such as “I see”, “right”, “go on” that acknowledge to the client that they are being listened to and understood may be an appropriate action in the future to avoid this. Other ways in which I attempted to convey my attendance and interest were through the adoption of appropriate body posture and other non-verbal cues. ... I feel it was a significant omission and one that may have resulted in Michelle feeling overwhelmed and reinforcing her “I can’t” mentality. ... This would have given Michelle time to reflect and directed her to have produced more than one idea. ... Erm well I know where Sainsbury’s is from here, I presume it’s the Selly Oak one, erm where does your Mum live? ... Again they’re not going to be an instant fix, as I said you do need to practice them and you might find that one method helps you better than another. ... Erm well I know where Sainsbury’s is from here, I presume it’s the Selly Oak one, erm where does your Mum live? ... Again they’re not going to be an instant fix, as I said you do need to practice them and you might find that one method helps you better than another.