picnic
...lp them for. II. Most important thing (cell phone), experience working with people A. First greeting, helping customer pick the cell phone will fit them. a. Ask 5 W question (who, what, when, where, why) 1D Different Service providers a. Verizon b. Nextel c. Cingular d. T-moblie e. Sprint f. ATT 2. Resource by Consumer Reports and J.D. power Verizon is the number one on top of every carrier out there in the U.S. b. Show they the difference between the cell phone. 1. Different Technology a. CDMA VS GSM b. Dropping the call c. Tell them what kind of service out there. d. Help them making the right choice. B. Model and Type a. Sumsung, LG, Sanyo, Nokia, Audiovox, Motorola, and PDA phone. b. Basic phone or flip phone (Video camera or picture camera) C. Feature of the cell phone Voice active dialing, internet ready, color, text message, etc. D. The most important step is help customer pick the right plan. E. Offer the accessories (car charge...