Bagel Hockey Case

...ple. ƒζ Consistently demonstrate a high level of integrity. „³ Follow company rules and guidelines ƒζ Be able to enforce the rules and guidelines „³ Be observant ƒζ Pay close attention to what is going on around you. „h Food Quality Cause(s) „Ο freshness Recommendation and Justification „³ Need to use fresh foods. ƒζ Use food that was prepared that day and not a couple of days ago. „³ Longer shelf life. ƒζ Use foods that have a longer shelf life so freshness can be guaranteed. Employee Satisfaction- Unsatisfactory Problem(s): „h Wages Causes „Ο Unable to work more hours. Recommendation and Justification „³ Increase hours of operation ƒζ By increasing the hours of operation this will allow the employee to get more hours. „Ο Under paid Recommendation and Justification „³ A rise in salary. ƒζ Increase the wage rate for the weekend staff, since they don‘¦t have an opportunity to get a lot of hours, like the week day shift. „h Absentees Causes „Ο Not enough employees Recommendation and Justification „³ Hire more workers ƒζ Hire more workers and split the hours. „³ Have backups ƒζ Have some of the weekday shift employees on call in case of an emerge...

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