The supply chain differs from B2C Websites compared to B2B websites
...products and services, lists the newest product that is now available to the customer. Customer resources ask the user to submit meter roads, and include online supplies ordering, Xerox equipment upgrade center, paper resource center, customer portals and trade shows and events. Company information, tells the customer about Xerox the company, the newsroom, investor’s information, careers available at the company, and the new innovations within the company. Company news discusses the current events taking place at the company. The last category partnership opportunities, discusses information about everyone with a vested interest in the company and the benefits of partnering with Xerox. It is necessary when visiting B2B websites to have an account already set up with the business in order to place an order for supplies. Howard County has an account with Office Depot, so I was able to access the inventory page by entering a login name and user identification code. Once I was able to enter the website, a list of supplies was then offered on the web page for the customer to request their individual needs. After the item is chosen, a shipping information page is available on the screen for the user to click along with the location to where the items will be delivered. The next step is to print a copy of the order and shipment date, which is usually delivered the next business day, with a purchase order. The last transaction is the billing process, which takes place usually thirty days from the invoiced copy of the order. The B2C websites are different in their presentation, because they focus on products and shipping. It appears that this is the case from searching several websites such as zappos.com and scootersoutfitters.com. Both websites focus on getting the customer in and out with a focus on delivery and payment methods. Zappos.com is a website that lists a variety of shoes and accessories from various retailers for both men and women. The first page of the website focuses on fast and free delivery along with name brands such as Clarks, Kenneth Cole, New Balance etc. The website list several categories such as men’s dress shoes, casual shoes, athletic shoes, shoes on sale as well as women’s dress shoes, casual, athletic and shoes on sale. After finding the shoes desired, the customer is prompted to then choose the color and size. After choosing size, the customer then places the shoes in a shopping cart, and checks out. Last, the payment method is required; a credit card payment is expected at the time of ordering. Personal information is requested by the company for delivery of the new pair of shoes. The customer’s name, billing address, and e-mail address are requested in order to complete the order. The customer is now placed into a privacy agreement page where the customer must agree to accept the terms of the disclosure rights, and a shipment date with the order number is given to the customer. Shipment usually is promised within five to seven business days. This entire process takes about five to seven minutes to complete. Recently, I ordered a scooter from scootersoutfitter.com for my son’s ninth birthday. The...