Case Study
...ecture about dating between firm members and employees of their clients, instead of talking directly to the person the speech was intended for. Third, is an overall rejection of new ideas and adaptations to the workplace. Office policies have not changed since 1948, and new ideas are promptly extinguished by Mr. Smith. Overall, Mr. Smith appears to be overlooking his employees’ complaints and needs in order to keep office productivity and income intact. The old saying “If it ain’t broke, why fix it?” seems to be his motto. However, lower level employees are becoming increasingly unhappy and discuss openly the prospects of other jobs. Also, the staff supervisor, George Thomas is constantly forced to run a sort of interference between Mr. Smith and the staff. Thomas is also at fault for the inter-office problems. He has a direct line to the boss, Mr. Smith, yet he often keeps his colleagues complaints, as w...