Operations management
...e. We could say using a broader definition of operations that marketing function and product/services development function are also in the sphere of operations management. So other necessary activities for the day-to-day fulfillment of customer requests were: contact with suppliers if we need any extra components, listen the customer’s requests and design the appropriate product , cost products and services , advertising and promotion, arrange the day of installation and repair faults if need. 3. Production is about creating units of (tangible) products or (intangible) services. Operations are transformations, the processes which transform input into outputs of products and services. A business by operation functions (and others processes) transforms the resources in order to produce goods and services. 4. Transformed resources are treated, transformed and converted in the process by transforming resources. One of the transformed resources is information. All organizations consider error-free, fast and efficient information processing to be central objective. Management of information is essential in the management of operations since provide the base for design, planning and control the operations in a changing and competitive environment. Also getting feedback by processing the information coming from past operation methods can be very useful for further development. C. Problem Productivity = Units Produced / Input Used (here labor hours) LAST YEAR: 2.344 = 1,500 / X => X = 640 labor hours. <1500 x 0.125 = 1875 > Provided that each worker works 160 hours per month (640 / 160) 4 workers are already working in the bakery. THIS YEAR: 2.344 = 1,875 / X => X = 800 labor hours. Provided that each worker works 160 hours per month (800 / 160) 5 workers have to work in order to cover the increase 25% of demand. So, Vassilis G. need to add one (1) more worker. D. Short case-study 1. All businesses have a fundamental need to sell their products, satisfy their custom...