Loan Officer
...ple of dyadic, or two person, communication. This is a key part of the loan process because loan officers must ask the right questions and obtain the right information or they could end up wasting their time by making bad loans. The interview is usually the first time the client meets the loan officer and first impressions are always important. The loan officer must present him/herself as a professional and must convince the client that they are making the right decision by coming to him/her for a loan. In short, the interviewing process can be a pleasant or painful experience depending on how it is played out. Mortgage loan officers have to deal with all sorts of clients, some are more cooperative than others, and if the loan officer does not practice using patience and good communication skills the loan process will not work. After the interview, loan officers usually need to contact creditors and loan committees to ensure the loan is approved. This part of the loan process is crucial as well. Simply being courteous while talking to a creditor could determine whether or not a loan is approved or at the very least make the creditor more flexible and willing to work with the loan officer. The other form of verbal communication that is used quite frequently as a mortgage loan officer is small group communication. Most of the time loan officers do not work alone. They will either work for a businesses or bank institution. Either way they are required to associate with coworkers in meetings and everyday situations. Developing positive relationships in the workplace will help you better enjoy what you do, which will in turn create a positive work environment enabling you to stay at your job for a longer period of time. Along with communicating with coworkers, loan officers must also communicate with people in other professions. Many times mortgage loan officers develop good working relations with professionals in the real estate business. Successfully developing good relationships with real estate agents helps loan officers get referrals from future home buyers. Many mortgage loan officers rely heavily on business generated from referrals. The last major type of communication that mortgage loan of...