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... This department seems to be as the strongest one in The Salisbury hotel. None of us is perfect, but a group of people whose strengths and talents complement each other, can be. (Platt, S., 1998). Kitchen employees are highly qualified, well trained and also well paid. This is one of the proud of Salisbury hotel. Management Weakness: Strength: ‘…and if the hotel gets Michelin star, it’s down to my team, yet you will take all the benefits.’ Kitchen manager does not seem to realise that Salisbury hotel’s success depends on cooperation of the whole institution within the departments. Some departments might be performing stronger than the others; however they still need to work towards one purpose rather than individually. (Cane, 1996)p.519 Jean thinks that he has got nothing else to improve (Michelin Star), but talking about his department, he is failing in workin...