Impact on Government’s Management of Internet
...rything turns to be better now. The Internet improves the government and benefits the citizens. People can get better services from government organisations. People are getting better services from Futian District Government organizations over the Internet. For example, before this technology is used by the government, if one person would like to open a small bookstore, he had to go to at least five organizations to finish this work. The whole procedure may last one month or more. He should come to the government building again and again until all the works has been done. Nowadays, instead of joining a queue to register these certifications of the bookstore, the person will be able do it from his or her home and at any time of the day on any day of the week. This will be of particular benefit to those thousands of Shenzhen citizens. It can improve flexibility, speed and access to government services, and has another potential benefit, that is lowering the cost of government. To collect the users’ applications online is one of my major jobs, I check all the applications whether they are suitable or not, then pass the right ones to my section chief to make a decision. After the application is accepted, we inform the applicant by email or give him a call to come here to get his license. People can receive more integrated services because different government organisations will be able to communicate more effectively with each other. It is not enough that only one or several segments of governments provide the online application service. In Futian District, all the government organizations have already had this service. Citizens could receive more integrated services because different government organizations are able to communicate more effectively with each other. As the example shown in the last paragraph, the person may need to apply to have other three licenses after getting the license from our organization, even only a small bookstore. It seems very inconvenient if the person should apply three more times. Although just the online application, repeating doing the procedure may not make you feel comfortable. Now these three organizations have the ability to share information and integrate their services, the person need only go through that process once instead of three times. People can be better informed because they can get up-to-date and comprehensive information about government laws, regulations, policies and services. Futian District Government release news through homepage, make the public understand composition, function of government organizations and rules of handle affairs. People are better informed because they can get up-to-date and comprehensive information about government laws, regulations, policies and services. This will increase the transparency of affairs of government. Various kinds of materials, files, database of government's service department, education and scientific research departments make the service of government better. For instance, if a person wants to transport an oversize load of materials by truck or trailer from one side of city to the other side, he or she has to get a hold of the appropriate road safety regulations, which are available only in a printed form before the government put the information on the homepage. Making that kind of information available on the Internet will improve peoples' ability to go about their leisure or work-time activities safely and within the law. It will be easier for people to have their say in government. Set up a website of government is helpful to the development of democracy. It is easier for people to have their say in government through Internet. Which they would like to say to the government will be put on the website except the views which are illegal. The government should make a conventional way of access to for those people who need it. Although not all the people have enough skills to use the Internet, accessing to the Internet is available for lots of people, from their homes or offices, so it is an effective way to use the new technology. Consider a situation where the officers of the government propose to make changes to the way it provides a particular service. It could outline the proposed policy changes on its Internet site and seek comment from people who have something to say about those services, and the proposed new policy. The feedback could then be used to refine that policy. People who have any questions about the existing policies or regulations, can put their problems which in their mind on the website. The officers will answer them in a short period of time. The feedback must be affirmed that is quite right and suitable, mistakes are not allowed to appear in it. In the information-intensive society, information has already replaced other traditional resources, has become strategic resources. Information and knowledge are already become the basis of creating the wealth, and offering information and knowledge service has bec...