Online business
...o commitments when renting from eFlix, members can cancel their account anytime. And since there are no due dates for return, there are no late fees or any kind of extra charge, eFlix allows its members to enjoy their favourite for as long as they want. 2.0 HOW THE ORGANIZATION HAS MIGRATE FROM TRADITIONAL TO DIGITAL BUSINESES PROCESSES Traditional business of vcds and dvds are in a physical store where the customers have to go to the store, make a selection of vcds or dvds and rent it using the cash money.E Flix has migrate from traditional to digital business process by offered its services in the website and customers can order directly through it. When customer register at eFlix, they will ask for personal information. They will use this information to process orders and to communicate with customers about the status of the orders. They also use customer email address to send them newsletters their are subscribed to during registration, as well as messages about eFlix special offers, promotional announcements and consumer surveys. Occasionally, they send customers special offers and promotional information via postal mail or email, using the addresses provided. 3. PROBLEM AND FAILURES THAT HAVE BEEN ENCOUNTERED. 3.1 Ownership of the company can be confused Customers can be confused either the company is really exist or not, this is due to the lies in the staggering proliferation of identities on the internat. E Flix has encountered this problem by advertised their company services in the establish and famous magazine like Klue, Cyberjaya TV, Nangok Shimbun, JTrend, Time Net Central and Stuff Music News. eFlix has registered its company a registered trademark of eFlix Sdn. Bhd.. All eFlix.com.my graphics, logos, page headers, button icons, scripts and service names are trademarks or trade dress of eFlix Sdn. Bhd.. eFlix's trademarks and trade dress may not be used in connection with any product or service that is not eFlix's, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits eFlix. All other trad...